Archive for the 'Colocation' Category

Part II: What type of hosting services do you need?

Thursday, February 8th, 2007

Here are some key points to look for when shopping around for a provider.

  1. Location: How easy is it for you to come down to the facility? As well, how far is it from your location? The reason I bring up distance is because it is really split in the industry. You have some saying I want it close to my office for convenience, then you have the other half saying I want it out of my city in case of natural disaster. My answer is if you want it close great, but make sure that any backups you do at the data center of choice are taken out of the city that way you are protected.
  • Services: What services can the provider deliver? disaster recovery, backups, remote hands, crash carts, 24/7 access, physical security, no over subscription of bandwidth, and can they show you real-time monitoring of the systems? These a few of the major things you should look for.
  • Support Staff: How is the customer care and service? Do you have multiple phone numbers cell phones to get in touch with key people when you need it most? This one is high on the importance list.Many of you might be thinking “What about cost, isn’t that important?” Sure, but you really get what you pay for. When it comes to things like this I would question the really cheap providers and find why they are cheaper, because it will boil down to this: you’re not comparing apples to apples.

    Good luck with your search for the right provider.

  • Part I: What type of hosting services do you need?

    Monday, January 29th, 2007

    Managed Servers and Colocation are hot topics throughout the northwest. If you have been exploring hosting options I’m sure the question “What is better dedicated managed servers or collocating servers?” has come to mind. I generally respond with 3 buckets to assist clients in there search for service. These buckets help identify what you need and from whom. They are “You Do”, “I Do” and “We Do”.

    The first bucket is “You Do.” This bucket is as it sounds, that you want someone to take care of all your services. Generally speaking this is what is called a Managed Server Solution or Dedicated Server. You pay trained certified technicians to managed servers, operating systems, applications, database, firewalls, security, disaster recovery, data back etc all in a secure data center facility. This solution is really designed for those companies who don’t want the headaches and responsibility of managing the upkeep of servers. A good number of companies use this solution so they don’t acquire any assets the depreciate and have a life cycle of about 3 years. This solutions is more of a worries free and headache free solution. The “You Do” is growing rapidly as more and more companies want to focus on there core business and not have to worry about the technical side of things.

    The Second bucket is “I Do.” This bucket is really designed for the do it yourselfers out there. Colocation space is really what you need. You rent space just like you might at the gym for a locker to put your clothes in. You have your clothes and you just need a safe place to put them while you work out. Colocation of servers is very similar. You rent secure space, power, cooling, and connectivity for your servers. The biggest advantages of doing this are network reliability and guaranteed uptime. Yes I know, there are a lot of companies that have servers under someone’s desk or in some back closet, but that being said, you are only as strong as your weakest link. What happens when your internet goes down, or you lose power? What about the security of someone coming into your office space, or on those really hot summer days that broom closet gets pretty hot? The answer is trouble. The cost for that is far more expensive than to rent space in a facility. Besides this way if something were to go wrong you have someone else to blame, and generally you receive refunds for any outages.

    The final bucket is “We Do.” This is really the best in both worlds. It truly is the buffet of services. You pick what services you would like to add to your current, or new solution, and how much control, or level of responsibility, you wish to have. All three buckets are great because the features they address to each unique business.

    Now the real big question is what provider should I pick? We’ll answer that question in our next entry. Stay tuned.