Tuesday, February 26, 2008 at 7:20 pm by opus:interactive
opus:interactive garners new partnership with the MSP Alliance.
Who is the MSP Alliance?
The MSP Alliance’s accreditation program (MSAP) is the only best practices and standards-based program specifically created for the managed services industry.
The MSP Alliance is an organization who’s goal is to clarify the values and benefits of using Managed Service Providers, help companies improve the return on investment (ROI) in technology procurement and implementation, and increase value delivery of IT to the organizations they serve.
As a member of this alliance opus:interactive must adhere to the MSP Alliance’s code of ethics and conduct which provides a clearly defined set of standards that every Alliance member agrees to meet and live by. It covers key areas as client confidentiality, avoiding conflicts of interest, and dealing with you in a professional manner every step of the way.
How will this partnership benefit clients of opus:interactive?
opus:interactive is not only a member of the MSP Alliance, it has also completed the MSP Alliance’s Accredidation Program. The MSPAlliance’s Managed Services accreditation program (MSAP) is the only best practices and standards-based program specifically created for the managed services industry, ensuring that customers receive the highest quality of reliable service.
The MSAP is the industry’s only benchmark-based program, measuring specific criteria, such as financial status, business practices, client references, service delivery processes and more. The MSAP tracks and measures companies’ professional and business capacity. Which means when it’s time for you to choose a Managed Service Provider, you’re getting a firm with a proven track record.
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