Thursday, February 08, 2007 at 11:18 am by Jeremy Sherwood
Part II: What type of hosting services do you need?
Here are some key points to look for when shopping around for a provider.
- Location: How easy is it for you to come down to the facility? As well, how far is it from your location? The reason I bring up distance is because it is really split in the industry. You have some saying I want it close to my office for convenience, then you have the other half saying I want it out of my city in case of natural disaster. My answer is if you want it close great, but make sure that any backups you do at the data center of choice are taken out of the city that way you are protected.
Services: What services can the provider deliver? disaster recovery, backups, remote hands, crash carts, 24/7 access, physical security, no over subscription of bandwidth, and can they show you real-time monitoring of the systems? These a few of the major things you should look for.
Support Staff: How is the customer care and service? Do you have multiple phone numbers cell phones to get in touch with key people when you need it most? This one is high on the importance list.Many of you might be thinking “What about cost, isn’t that important?” Sure, but you really get what you pay for. When it comes to things like this I would question the really cheap providers and find why they are cheaper, because it will boil down to this: you’re not comparing apples to apples.
Good luck with your search for the right provider.
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